Complaints


Complaints


Broktech Insurance & Reinsurance Brokers aim to provide the highest level of service for our Clients & Business partners. In case your expectations have not been met, we would like to hear about it, in order to provide our extended support and improve our services in the future.

How to complain?

If you wish to raise a complaint you can reach us by email or telephone. Please find here below the dedicated info:
complaints@broktech.com

Lebanon Office: +961 1 874 330
Cyprus Office: +357 25 347 300

Our process

We will promptly acknowledge your complaint and do our best to resolve your complaint the soonest possible. In case further investigation is required, which will cause some delay for a resolution, we shall keep you informed of the status and further necessary action. In case you remain dissatisfied with our resolution, please revert to us, as we will attempt to ensure your expected service with determination.